Introduction
This Privacy Policy (together with our terms and conditions and any other documents referred to in it) describes the type of information that we collect from you through the use of our services, or the use of our website www.portheryriglamping.co.uk, how that information may be used or disclosed by us and the safeguards we use to protect it.
Our Website and Services may contain links to third party websites that are not covered by this Privacy Policy. We therefore ask you to review the privacy statements of other websites and applications to understand their information practices.
We have drafted this Privacy Policy to be as clear and concise as possible. By using or accessing our Website or the Services, you agree to the collection, use and disclosure of information in accordance with this Privacy Policy.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues. If you have any comments on this Privacy Policy, please email welcome@portheryriglamping.co.uk.
2. Who we are
Our Website address is www.portheryriglamping.co.uk. Our brand name is Porth Eryri Glamping. Our registered address is Gwern Hywel Isaf, Pentrefoelas, LL24 0HS. Our nominated representative is Teleri Evans and can be contacted at welcome@portheryriglamping.co.uk.
We respect your right to privacy and will only process personal information about you in accordance with the UK GDPR, the Data Protection Act 2018 and any other applicable privacy laws.
3. What we may collect
Personal data means any information about an individual from which that person can be identified. We may collect, use, store and transfer different kinds of personal data about you including:
- Identity Data — first name, last name, username or similar identifier.
- Contact Data — billing address, invoicing address, email address and telephone numbers.
- Financial Data — bank account and payment card details.
- Transaction Data — details about payments and other details of our Services you have purchased.
- Technical Data — IP address, login data, browser type, time zone, operating system.
- Profile Data — username and password, reservations, preferences, feedback and survey responses.
- Usage Data — information about how you use our Website and Services.
- Marketing and Communications Data — your preferences in receiving marketing.
- Cookies Data — see our Cookies Policy.
- Analytics — third-party analytics services (such as Google Analytics).
We do not collect any Special Categories of Personal Data about you, nor any information about criminal convictions and offences.
4. How we may collect and use your data
We may collect data through direct interactions (filling in forms, corresponding by post, phone, email). We use the information to personalise your Website experience, administer features, send communications you have opted in to, and to deliver and improve our Services.
If you don't want us to use your personal data, you can let us know at any time by contacting us at welcome@portheryriglamping.co.uk.
5. Cookies
All cookies used by and on our website are used in accordance with current UK Cookie Law. We use cookies to distinguish users and improve our Website. See our Cookies Policy for full details.
6. Where we store your data and security
We may transfer your collected data to storage outside the UK. Data security is of great importance to us, and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our Website. Any payments made by you will be encrypted.
We will keep personal data for as long as is necessary, usually the life of our relationship and up to a period of seven years after our relationship has ended.
7. Disclosing your information
We may share your data with third parties to supply services to you on our behalf, including payment processing. These include Glampmanager.com and Stripe. Any third party we share data with will not be permitted to use it for any other purpose than fulfilling their contract with us.
8. Your rights
Under the UK GDPR, you have the right to:
- request access to, deletion of or correction of, your personal data held by us at no cost;
- request that your personal data be transferred to another person (data portability);
- be informed of what data processing is taking place;
- restrict processing;
- object to processing of your personal data; and
- complain to a supervisory authority.
9. Links to other sites
Our terms and conditions and our policies will not apply to other websites that you get to via a link from our Website. We advise you to check the privacy policies of any such websites.
10. Changes
If we change our Privacy Policy, we will post the changes on this page so please check this page for our current policy.
11. Your agreement
By using our Website and by way of acknowledgment, you agree to our Privacy Policy.
12. Dispute resolution
This Privacy Policy and any dispute or claim relating to or connected with it shall be governed by and construed in accordance with the laws of England and Wales.